Consumer Resource Directory - Community Services & Resources

Community Services & Resources

Community services often operate under different regulations that specify eligibility and payment rules. Persons generally have to be age 60 and over to be eligible for these services. When seeking assistance, contact the appropriate provider/agency for details on their intake procedure and eligibility requirements.

- Adult Day Services
- Caregiver Support
- Chore Referral
- Chore Services
- Counseling
- Friendly Reassurance
- Gatekeeper Program
- Geriatric Assessment
- Health Screening
- Hearing Impaired & Deaf Services
- Homeless Assistance
- Information & Referral
- Kinship Caregiver Support
- Legal Assistance
- Literacy
- Long Term Care Ombudsman
- Outreach
- Personal Emergency Response Systems
- TSA Newsletter
- Vision Services

Adult Day Services

Adult Day Services provide a daytime structured program of social and rehabilitative and/or maintenance services to functionally impaired elderly persons. Most sites will accept clients from anywhere in the area. Limited transportation to and from sites may be available. Some of these programs also offer dementia specific services. Contact the programs for specific information.

DEARBORN
The Information Center
Dearborn, MI
(734) 282-7171

LIVONIA
Woodhaven Retirement Community
Livonia, MI 48154
(734) 261-9000

TAYLOR
Community Living Services
Taylor, MI
(313) 295-0279

WESTLAND
Wayne County Adult Day Center
Westland, MI 48186
(734)727-7378

The Information Center
Westland, MI
(734) 282-7171

WYANDOTTE
The Information Center
Wyandotte, MI
(734) 282-7171

WYANDOTTE
Wayne County Adult Day Center
Wyandotte, MI 48192
(734) 285-6437

Other sites:

Alzheimer's Association, Greater Michigan Chapter
(800) 272-3900
www.alzgmc.org

Caregiver Support

The organizations listed have received funds to provide training for caregivers and/or support groups. Local hospitals and health-based associations (i.e., Parkinson Foundation) often have caregiving classes and support groups. Call them directly for more information.

Adult Well-Being Services
6700 Middlebelt Road
Romulus, MI 48174
(734) 629-5004
www.awbs.org
Caregiver services include: support and education groups, caregiver series, individual caregiver support, educational presentations, information tables and caregiving conferences in western Wayne County. Series are offered at community sites, for family and friends caring for older adults. Topics include: responding to failing health, normal changes in aging, memory loss, and communication, handling stress, the emotions of caregiving, coping strategies, and community resources. Support and education groups are available for: husbands and wives caring for ill spouses, families caring for persons with memory loss and persons caring for older adults. Monthly support groups for caregivers provide an opportunity to share information, ideas, and resources as they help and encourage one another. Caregiver contacts are provided in person, on the phone and by email. Information tables are available for community meetings, employee lunch hours, faith based programs and other events.

The Information Center
20500 Eureka Rd., Suite 110
Taylor, MI 48180
(734) 282-7171
www.theinfocenter.info
The Caregiver Training and Support Classes will address the needs of caregivers and educate them on options and resources that can help provide relief. The training series is combined with support groups that offer an opportunity for caregivers to address problems and find solutions to caregiving challenges. The caregiver meetings have morning and afternoon weekly sessions. Participants are welcome to attend all sessions or choose specific meetings.

Neighborhood Legal Services of Michigan
Elder Law & Advocacy Center
12121 Hemingway
Redford, MI 48239
(313) 937-8291
The Elder Law & Advocacy Center, part of Neighborhood Legal Services of Michigan, offers free legal assistance and guidance, information, referrals and other services to older adults, caregivers and care recipients. Specialized information and services are also available for grandparents raising grandchildren.

Wayne-Metropolitan Community Action Agency
2121 Biddle, Suite 102
Wyandotte, MI 48192
www.waynemetro.org
Caregiver Support: (313) 843-2550

Wayne-Metro provides the Senior Services Case Management Program for at-risk seniors and families. The program offers support and resources for family caregivers and helps to minimize health and safety risks in the home. The program has been designed to meet the common needs of families who utilize Adult Day Services, as well as individuals and families throughout western and southern Wayne County. The program provides the following services:

In-home training for caregivers with respect to their individual needs
Counseling and referral services
Monthly caregiver support groups held in Wyandotte, Westland, Romulus, and Redford.
Limited assistance with durable medical equipment
Limited respite services are available in partnership with The Village of Westland

The Senior Services Care Manager is responsible for organizing and implementing the activities described above.

Chore Referral

Seniors are given the names of at least three independent workers (when available) who have been asked to charge reasonable fees. Seniors make their own arrangements for the work and payment for service. Generally the most common types of assistance requested are: lawn mowing, snow removal, leaf raking, light housekeeping, or minor home repairs. Many Senior Centers also maintain a referral list for services.
The Senior Alliance - Area Agency on Aging 1-C
(734) 722-2830 | (800) 815-1112

Chore Service

The Wayne County Cares Chore program provides snow removal, leaf raking, and lawn mowing.
The Senior Alliance - Area Agency on Aging 1-C
(734) 722-2830 | (800) 815-1112.

Counseling

Counseling programs provide professional advice and guidance in an individual or group setting. Confirm cost for services and if your insurance will provide payment.

Adult Well-Being Services
(313) 924-7860
www.awbs.org

Alzheimer's Association - Greater Michigan Chapter
Detroit Area Region
(800) 337-3827 C (248) 351-0280
www.alzgmc.org
Specialized for families of adults with dementia.

Arab Community Center for Economic and Social Services (ACCESS)
(313) 945-8380
www.accesscommunity.org

Detroit-Wayne County Community Mental Health
(888) 490-9698 | (313) 833-3232 Program Customer Services
General switchboard: (313) 833-2500
TTY (800) 630-1044
www.waynecounty.com/mhealth

Family Service, Inc.
(313) 579-5989
Will be referred to one of the local offices.

Hegira Programs
(734) 458-4601
www.hegira.net
Will be referred to one of the local offices.

Psychiatric Intervention Center (PIC)
(734) 721-0200
Provides 24-hour mental health crisis screening

Lincoln Behavioral
(866) 462-6730 - (313) 450-4500
Centralized Intake
www.lbscares.com

Neighborhood Service Organization
Older Adult Services
(313) 961-7990
www.nso-mi.org

Senior Counseling Services, LLC
(248) 476-2229

The Guidance Center
(734) 785-7700
www.guidance-center.org

Friendly Reassurance

This program provides for regular telephone contacts or home visits with homebound older persons to assure their well-being and safety and to provide social interaction. Calls are usually made Monday - Friday. Reassurance programs may also be called Telephone Reassurance or Tele-Care program.

Many communities not listed below operate their own Reassurance program. Contact your local senior center for more information.

Wayne County Senior Citizens Services
(734) 727-7374 or (734) 727-7375
Service Area: Belleville, Canton Twp., Garden City, Huron Twp., Inkster, Plymouth, Plymouth Twp., Romulus, Sumpter Twp., Van Buren Twp., Westland.

Retired and Senior Volunteer Program (RSVP) - Service with Love
(313) 278-7796
Service Area: Wayne County

Gatekeeper Program

The Gatekeeper program is designed to assist frail, isolated and vulnerable older adults who have little contact with others and who may go unnoticed when they need attention. As an example, a utility company worker who notices a senior in distress will report the matter to the Gatekeeper contact in their office. A referral would then be made to The Senior Alliance.

Geriatric Assessment

A geriatric assessment is completed by a multi-disciplinary team specializing in geriatric medicine. It will consist of a physician, nurse, social worker and may include a psychiatrist, dietician or pharmacist. This team will assess the older adult=s physical and mental health status including problems faced by the individual and their family. Recommendations will be made regarding a treatment plan, educational information, referrals to community resources, and other supportive services needed

ANN ARBOR
St. Joseph Mercy Hospital
Senior Health Building
5361 McCauley Drive
Ann Arbor, MI 48106
(734) 712-5189

Turner Geriatric Center
1500 East Medical Center Level 1
Ann Arbor, MI 48109
(734) 764-6831

DEARBORN
Oakwood Healthcare Center
4900 Mercury Drive, Suite 201
Dearborn, MI 48126
(313) 982-4351

DETROIT
Memory Evaluation Clinic
4201 St. Antoine 5B
Detroit, MI 48201
(313) 745-1741

FARMINGTON HILLS
Botsford Geropsychiatric Services
28050 Grand River Avenue
Farmington Hills, MI 48336
(248) 471-8723

ROYAL OAK
Beaumont Geriatric Clinic
3535 W. 13 Mile Road
Royal Oak, MI 48073
(248) 551-1756

Health Screening

This service will provide seniors with a series of health tests at several community sites in the region. The tests are designed to identify present or potential health problems.

ACCESS
6450 Maple Road
Dearborn, MI 48126
(313) 216-2200
Outreach workers will provide health screening to senior groups and homebound older adults (age 60+). Call for information.

Deaf and Hearing Impaired Services
(248) 473-1888 TDD: (248) 473-1875
Hearing screens only

Project Healthy Living
Project Healthy Living is sponsored by United Health Organization and WXYZ-TV. The program provides a variety of health screening tests at community sites throughout Southeast Michigan. For more information, contact:
United Health Organization
5144 Burns
Detroit, MI 48213
www.projecthealthyliving.org

Hearing Impaired & Deaf Services

Deaf and Hearing Impaired Services
25882 Orchard Lake Road, Suite 100
Farmington Hills, MI 48336
(248) 473-1888 (voice)
(248) 473-1875 (TTY)
www.dhisonline.org
Provides sign language interpreting and classes, outreach advocacy, bi-monthly newsletters, community education, information & referral regarding assistive devices for the deaf and for the hard-of-hearing, support groups and counseling, hearing screening, and otological evaluations. Serves ages 60 and over. Interpreting services for all ages.

Michigan Association for Deaf and Hard of Hearing
2929 Covington Court, Suite 200
Lansing, MI 48912-4939
(800) 968-7327 (voice or TTY)
www.madhs.org
Statewide collaborative agency dedicated to improving the quality of life for persons who are deaf, hard of hearing, and speech impaired through leadership in advocacy, education, and services. Services include an assistive equipment distribution program (TTY/TDD units and hearing aids) for qualifying persons and a loan program of assistive devices. Reconditioned equipment may be available at a low cost to qualified individuals.

Michigan Relay Center
Dial 7-1-1, or (800) 649-3777 (Voice or TTY/TDD)
www.michiganrelay.com
The Michigan Relay Center enables people who are Deaf, hard-of-hearing, and/or speech impaired to communicate with others. A relay representative will assist callers.

Homeless Assistance

Wayne-Metropolitan Community Action Agency, in partnership with The Salvation Army, Travelers Aid Society, and the Detroit-Wayne County Community Mental Health Agency, has formed the Out-Wayne County Homeless Coalition. Services include: temporary shelter for families and individuals, financial assistance, educational and training programs, case management support services and transportation.
Wayne Homeless Network Project
(313) 843-2550

Statewide shelter hotline
(800) A-SHELTER (800-274-3583)

Information & Referral

Individuals seeking information regarding community resources can contact established Information & Referral programs in the region. Comprehensive programs offer a wide range of information on services for all ages. Specialized programs provide resource information intended for a specific group or topic, such as older adults. I & R specialists can help callers identify community resources to help meet their needs.

The Senior Alliance - Area Agency on Aging 1-C
Information Services Department
(734) 722-2830
(800) 815-1112 (SE Michigan only)
www.TheSeniorAlliance.org
Email: info@tsalink.org

Citizens for Better Care
(313) 832-6387
(800) 833-9548
www.cbcmi.org
Long-term care issues

Detroit Library TIP Service
(313) 833-4000
(313) 833-1439 (TTY)
www.detroit.lib.mi.us
Comprehensive

Michigan Hospice and Palliative Care Organization
(800) 536-6300 | (517) 886-6667
www.mihospice.org
Hospice programs statewide and palliative care resources

Michigan Protection & Advocacy Service
(517) 487-1755
(800) 288-5923- Voice or TTY
www.mpas.org
Legal rights for individuals with disabilities

Michigan Self-Help Clearinghouse
Michigan Protection & Advocacy Service
Available online only - no phone service available.
www.mpas.org/mshc1.asp
Comprehensive statewide listing of self-help/support groups.

The Information Center, Inc.
(734) 282-7171
Email: info@theinfocenter.info
www.theinfocenter.info
Comprehensive

Tri-County Dental Health Council
(248) 559-7767
http://comnet.org/tcdental
Dental programs
and dentists who accept Medicaid

United Way 2-1-1
Dial 2-1-1
(800) 552-1183 from outside SE Michigan region
www.uwsemi.org
Comprehensive
United Way 2-1-1 is an easy access, multi-lingual, comprehensive information and referral service that connects people to health and human services, as well as volunteer opportunities, 24-hours a day, seven days a week. By just dialing 2-1-1, callers from Southeastern Michigan are connected to over 10,000 services.

Kinship Caregiver Support

Kinship care is the full time care, nurturing and protection of children by relatives, members of their tribes or clans, godparents, stepparents, or any adult who has a kinship bond with a child ~ Child Welfare League of America. Programs may also be called "Grandparents Raising Grandchildren."

Adult Well-Being Services
6700 Middlebelt Road
Romulus, MI 48174
(734) 629-5004
www.awbs.org
Grandparents as Caregivers Training Program offers workshops addressing the caregiving concerns of grandparents who have the primary caregiving responsibilities for their grandchildren. Services include information and referral, periodic educational series on the issues grandparents face, and monthly support groups for grandparents. An AWBS booklet entitled AGrandparents Guide to Raising Grandchildren@ for Wayne County can lead grandparents through many of the common challenges such as finding help with expenses, food, healthcare and legal advice.

Neighborhood Legal Services of Michigan
Elder Law & Advocacy Center
12121 Hemingway
Redford, MI 48239
(313) 937-8291
Legal assistance to Kinship Caregivers. See 'Legal Assistance' section below.

Kinship Care Resource Center
School of Social Work - MSU
(800) 535-1218
www.kinshipcare.net
Offers health care, legal, financial, mental health services, and educational resource information.

Legal Assistance

Provision of legal advice, representation and counseling on issues such as guardianship, power of attorney, wills, age discrimination, entitlements, etc.

Neighborhood Legal Services of Michigan
Elder Law & Advocacy Center
12121 Hemingway
Redford, MI 48239
(313) 937-8291
The Elder Law & Advocacy Center, part of Neighborhood Legal Services of Michigan, offers free legal assistance and guidance, information, referrals and other services to older adults, caregivers and care recipients. Specialized information and services are also available for grandparents raising grandchildren. The Center offers information on a variety of topics and provides educational presentations in the community to assist people with the many questions about their legal rights and duties, planning for incapacity, home ownership, wills, trust, and estate/life-planning in general. Advice is provided to individuals on how to access health care, public benefits and other services. The Elder Abuse Prevention/Education program covers all areas of elder abuse, including identifying abuse in the community and health care facilities, reporting abuse, scams against seniors, and the law as it relates to abuse, particularly by a caregiver.
'First Tuesdays' Presentation Flyer

Legal Hotline for Michigan Seniors
Elder Law of Michigan, Inc.
221 N. Pine
Lansing, MI 48933
(800) 347-5297, Monday - Friday, 9am to 5pm.
www.elderslaw.org
Provides free legal advice and information to Michigan residents age 60 and older. After a call is made to the hotline, an attorney will call back within 2 business days. There are no legal fees, though donations are accepted.

Additional Legal Hotline service
Mid-America Pension Rights Project
Call for free pension consulting and legal advice. Information will include basic advice about pension laws and rights, survivor benefits, and assistance resolving pension problems with employers.
(866) 735-7737, Monday - Friday, 9am to 5pm.
www.mid-americapensions.org

Legal Aid & Defender Association
613 Abbott Street
Detroit, MI 48226
(313) 967-5555
Website: www.ladadetroit.org
Serving low-income residents age 59 or younger

Lawyer Referral Services
Detroit Metropolitan Bar Association
(313) 961-3545
Referral information for attorneys in private practice.

Additional websites and resources:

State Bar of Michigan www.michbar.org
Michigan LawHelp www.mi.lawhelp.org Statewide online guide to free legal services for low-income persons and seniors in civil (non-criminal) cases. A public service by the Michigan Poverty Law Program, the State Bar of Michigan, the Michigan State Bar Foundation, and the Legal Services Corporation.
National Senior Citizens Law Center www.nsclc.org

Literacy

Literacy programs provide a tutoring service which helps improve language skills. Classes will increase an individual's ability to successfully meet the challenges of everyday living by learning how to read, write, and understand basic English and math. Programs are offered free of charge.

Siena Literacy Center
11685 Appleton
Redford, MI 48239
(313) 532-8404

Michigan Literacy, Inc.
2157 University Park Drive, #7
Okemos, MI 48864
(517) 349-7511
www.michiganliteracy.org
Referral and advocacy information

Southgate Adult Education
Downriver Literacy Council
14101 Leroy
Southgate, MI 48195
(734) 246-4633

Community Literacy Council
Starkweather School
550 N. Holbrook
Plymouth, MI 48170
(734) 416-4906

Long Term Care Ombudsman

The Long Term Care (LTC) Ombudsman provides assistance to residents of LTC facilities by helping to resolve complaints; provide information about rights and rules; and referrals to community resources. Assistance to prospective LTC residents and their families regarding placement, financing, and options. Citizens for Better Care (CBC) utilizes their staff and trained volunteers to help residents of nursing homes, Adult Foster Care homes, Homes for the Aged address concerns with their care and housing. They also provide information about LTC options, including lists of facilities. CBC will also provide licensing reports on nursing homes, Homes for the Aged, and Adult Foster Care homes.

Citizens for Better Care
4750 Woodward Avenue, Suite 410 .
Detroit, MI 48201
(800) 833-9548 or (313) 832-6387
Fax: (313) 832-7404
www.cbcmi.org

STATE LONG-TERM CARE OMBUDSMAN
(866) 485-9393
Call will be routed to the program in your region.

STATE LICENSING
Department of Community Health
Bureau of Health Systems
Complaint Investigation Unit
P.O. Box 30664
Lansing, MI 48909
(517) 241-2626 - general information
(800) 882-6006 - Complaint hotline regarding healthcare facilities and home health agencies.
(866) 856-0126 - Complaint hotline regarding Adult Foster Care homes and Homes for the Aged
(517) 373-9196 - Bureau of Health Professionals: Complaints regarding healthcare professionals

Outreach

This program is designed to identify and assist isolated older persons in the greatest social and economic need to obtain access to community services.

The Senior Alliance
(734) 722-2830 | (800) 815-1112

Wayne-Metropolitan Community Action Agency
(313) 843-2550

Personal Emergency Response System

The Personal Emergency Response System (PERS) is connected to a phone line to provide a fast, easy connection to a 24 hour response center. The subscriber would wear a button pendant or wrist band to access assistance. There is an installation fee and monthly service charge. Many companies also offer medication reminders and devices to provide support in caring for someone with dementia. Different models and services are available, discuss the various options and cost with the companies. Inclusion in this list does not imply endorsement, nor does exclusion imply dissatisfaction.

ADT Companion Services
(800) 568-1216
www.adt.com

American Red Cross
Southeastern Michigan Chapter
Philips Lifeline Program
(800) 959-6989
www.semredcross.org

Guardian Medical Monitoring
(877) 435-7225
www.guardianmedmonitoring.com

Henry Ford Health System
Philips Lifeline Program
(313) 874-6565
www.hfhs.org

Oakwood
Philips Lifeline
(800) 806-8438
www.oakwood.org

Response Ability Systems
(800) 333-9845 | (888) 737-3132
www.health-watch.com

VRI - Valued Relationships, Inc.
(800) 860-4230
www.monitoringcare.com

TSA Newsletter

The Senior Alliance quarterly newsletter, Seniority News, offers news about TSA, health information, articles, and information about area services. Call or email (info@tsalink.org) The Senior Alliance to be placed on the mailing list or to request an individual copy - or pick one up at your local senior center. An electronic copy is posted on the agency website at www.TheSeniorAlliance.org.

Vision Services

Detroit Radio Information Service
c/o WDET-FM
4600 Cass Avenue
Detroit, MI 48201
(313) 577-4207
www.dris.org
The Detroit Radio Information Service (DRIS) is a free radio-reading service by Wayne State University for people who are print impaired. Broadcasts are over a private, closed-circuit radio signal which includes daily reading of newspapers and weekly magazines. Radio receivers are loaned free of charge to qualified applicants.

Greater Detroit Agency for the Blind & Visually Impaired
16625 Grand River
Detroit, MI 48227
(313) 272-3900
www.gdabvi.org
Provision of specialized services for visually impaired persons including help in learning to function independently. Formerly Upshaw Institute for the Blind.

Leader Dogs for the Blind
1039 S. Rochester Road
Rochester, MI 48308
(248) 651-9011 | (888) 777-5332
(248) 651-3713 (TDD/TTY)
www.leaderdog.org
Any legally blind person in good health, at least 18 years of age and out of high school is eligible for a Leader Dog. Applicants must be emotionally stable, of good moral character, have basic orientation and mobility skills, be willing to care for and use the dog in the intended manner.

Michigan Commission for the Blind
Cadillac Place
3038 W. Grand Blvd., Suite 4-450
Detroit, MI 48202-2038
(313) 456-1646
Central office - Lansing
(800) 292-4200
TTY (888) 864-1212
www.michigan.gov/mcb
The mission of the MCB is to provide opportunities to individuals who are blind to achieve employability and/or function independently in society. Programs include: Vocational Rehabilitation Services, Independent Living Services, Deaf Blind Services, Business Enterprise Program, and the MCB Training Center.

Wayne County Regional Library for the Blind and Physically Handicapped
30555 Michigan Avenue
Westland, MI 48186-5310
(734) 727-7300 | (888) 968-2737
www.wayneregional.lib.mi.us
Free use of specialized library services to Wayne County residents who are unable to read conventional printed material because of physical limitation. Partial list of services include Talking Books, large print books, and descriptive videos. Materials are mailed at no charge.